• Research
  • Politika
  • About
Carnegie Russia Eurasia center logoCarnegie lettermark logo
  • Donate
{
  "authors": [
    "William J. Burns",
    "Linda Thomas-Greenfield"
  ],
  "type": "legacyinthemedia",
  "centerAffiliationAll": "dc",
  "centers": [
    "Carnegie Endowment for International Peace"
  ],
  "collections": [
    "Foreign Policy Strategy"
  ],
  "englishNewsletterAll": "democracy",
  "nonEnglishNewsletterAll": "",
  "primaryCenter": "Carnegie Endowment for International Peace",
  "programAffiliation": "DCG",
  "programs": [
    "Democracy, Conflict, and Governance"
  ],
  "projects": [],
  "regions": [
    "North America",
    "United States"
  ],
  "topics": [
    "Political Reform",
    "Democracy",
    "Foreign Policy"
  ]
}

Source: Getty

In The Media

The Transformation of Diplomacy

The United States needs a great renewal of its diplomatic capacity, balancing America’s ambitions with the limits of what is possible, and rooting reform in the people who animate U.S. diplomacy.

Link Copied
By William J. Burns and Linda Thomas-Greenfield
Published on Sep 23, 2020

Source: Foreign Affairs

We joined the U.S. Foreign Service nearly 40 years ago in the same entering class, but we took very different paths to get there. One of us grew up amid hardship and segregation in the Deep South, the first in her family to graduate from high school, a Black woman joining a profession that was still very male and very pale. The other was the product of an itinerant military childhood that took his family from one end of the United States to the other, with a dozen moves and three high schools by the time he was 17.

There were 32 of us in the Foreign Service’s class of January 1982. It was an eclectic group that included former Peace Corps volunteers, military veterans, a failed rock musician, and an ex–Catholic priest. None of us retained much from the procession of enervating speakers describing their particular islands in the great archipelago of U.S. foreign policy. What we did learn early on, and what stayed true throughout our careers, is that smart and sustained investment in people is the key to good diplomacy. Well-intentioned reform efforts over the years were crippled by faddishness, budgetary pressures, the over-militarization of foreign policy, the State Department’s lumbering bureaucracy, a fixation on structure, and—most of all—inattention to people.

Read the Full Text

This article was originally pubished by Foreign Affairs.

About the Authors

William J. Burns

Former Carnegie President (2015-2021)

A former career diplomat, William J. Burns served as director of the CIA, deputy secretary of State, and ambassador to Russia and Jordan. Burns was also president of the Carnegie Endowment for International Peace from 2015 to 2021.

Linda Thomas-Greenfield

Linda Thomas-Greenfield is the former U.S. Assistant Secretary of State for African Affairs and currently, the senior vice president at Albright Stonebridge Group, Africa Practice.

Authors

William J. Burns
Former Carnegie President (2015-2021)
William J. Burns
Linda Thomas-Greenfield

Linda Thomas-Greenfield is the former U.S. Assistant Secretary of State for African Affairs and currently, the senior vice president at Albright Stonebridge Group, Africa Practice.

Linda Thomas-Greenfield
Political ReformDemocracyForeign PolicyNorth AmericaUnited States

Carnegie does not take institutional positions on public policy issues; the views represented herein are those of the author(s) and do not necessarily reflect the views of Carnegie, its staff, or its trustees.

More Work from Carnegie Russia Eurasia Center

  • Commentary
    Carnegie Politika
    As a Former Defense Minister Revolts in Ukraine, Is Zelensky’s System Fracturing?

    The greater threat to Zelensky comes not from Fedorov alone, but from the convergence between the former defense minister’s political campaign and the anti-corruption investigations moving ever closer to the presidential administration.

      Balázs Jarábik

  • Commentary
    Carnegie Politika
    Fedorov’s Challenge to Zelensky Could Upend Ukrainian Politics

    With his public call for new elections in Ukraine, ex-defense minister Mykhailo Fedorov has opened Pandora’s box.

      Konstantin Skorkin

  • Commentary
    Carnegie Politika
    Russia’s Rubber-Stamp Duma Elections Are Exposing Schisms in Putin's Regime

    In the discussions made possible by the State Duma election campaign, one question is being asked more and more loudly. “What next?”

      Andrey Pertsev

  • Commentary
    Carnegie Politika
    Russia Is Exporting Its Fuel Crisis to Central Asia

    When faced with fuel shortages in the past, Central Asian governments could always count on additional supplies from Moscow. That safety net no longer exists.

      Galiya Ibragimova

  • Commentary
    Carnegie Politika
    Russia Is Approaching a Political Crossroads

    Two divergent trends—Putin’s hardline vision of how to prosecute the war in Ukraine, and a growing desire for change in Russia—could tear the regime apart. 

      Tatiana Stanovaya

Get more news and analysis from
Carnegie Russia Eurasia Center
Carnegie Russia Eurasia logo, white
  • Research
  • Politika
  • About
  • Experts
  • Events
  • Contact
  • Privacy
  • For Media
Get more news and analysis from
Carnegie Russia Eurasia Center
© 2026 Carnegie Endowment for International Peace. All rights reserved.